- Passes -

PASS INFORMATION

WILL CALL PICK UP

The deadline for all order that can be mailed out has now passed. All orders placed after July 24 will not be mailed out and will ONLY be available for pick up at Will Call.

There are two ways to collect your Will Call passes.

Before the Festival from the Commodore Ballroom in Vancouver
At the Festival from one of 3 locations

Commodore Ballroom Will Call Pick-Up and Purchase

The box office at the Commodore Ballroom is located at 868 Granville Street.
Open daily until August 7 from 11.00am - 5.30pm.
You can pick up your passes here or purchase passes in person.

Squamish Will Call Pick-Up

After August 7, your passes can only be picked up from one of the following:
Camping Check-In at Britannia
Squamish Adventure Centre Box Office (located off-site)
Gate 9 Box Office (located onsite)

Check out the Festival site map here.

Not all of the best things in life are free. Festival passes, for example. Following is a breakdown of pass prices and types. Still have questions after reading the festival passes information? Please contact us at [email protected]/.

Festival passes are NON-REFUNDABLE and please keep in mind that the listed pass price does not include applicable Ticketmaster fees. The full price, including taxes and fees will be displayed before you go to purchase. Think of it as an investment. In memories.

SINGLE DAY PASSES

Regular Single Day Passes will get you access to the festival for one of the three days:

Friday August 7
Saturday August 8
Sunday August 9

Single Day Pass holders will receive a wristband that is valid only for the day purchased. Plan ahead! Single Day Passes will not allow for any in and out privileges. But don’t worry, we’ll have everything you need inside the gates.

When you purchase your Single Day Festival Pass(es) on Ticketmaster.ca, you will be prompted to purchase parking. If you plan on driving to the festival, you must purchase your parking pass at the same time as your festival pass. VIP Parking Passes are also available to purchase. VIP Parking Passes are valid for the day they are purchased for and include complimentary door to door shuttle service from parking lot to main gate.

Parking is not offered as an individual purchase at this time. It will only appear as an add-on option once you purchase your festival pass.

SINGLE DAY VIP PASSES

Treat. Yo. Self. Single Day VIP Passes will get you VIP access to the festival for one of the three days:

Friday August 7
Saturday August 8
Sunday August 9

In addition to bragging rights, Single Day VIP Passes will include the following benefits for your special day:

  • Skip the line-ups! Exclusive access to the festival site through dedicated VIP gate
  • Raised viewing decks and unique social areas at the three largest stages (limited capacity during peak times). Elevate yourself above the crowd and enjoy the best sightlines to your favorite artists
  • Exclusive VIP bars with dedicated VIP mixologists serving premium beverage products at reasonable prices
  • Flushing, air-conditioned luxury washrooms at locations around the festival
  • Crowd free and priority access to festival merchandise
  • All the regular amenities and experiences of General Admission tickets

Single Day VIP Passes are available for guests 19 years and older, and do not allow any in and out privileges.

When you purchase your Single Day Festival VIP Pass(es) on Ticketmaster.ca, you will be prompted to purchase parking. If you plan on driving to the festival, you must purchase your parking pass at the same time as your festival pass. VIP Parking Passes are also available to purchase. VIP Parking Passes are valid for the day they are purchased for and include complimentary door to door shuttle service from parking lot to main VIP gate.

Regular Weekend Passes

Regular Weekend Passes are the standard festival passes. These get you access to the festival for four nights and three days of music and a lifetime of remembering it:

Thursday August 6 (evening only)
Friday August 7
Saturday August 8
Sunday August 9

Weekend Pass holders have in and out privileges and will receive a wristband that is valid for the duration of the festival.

When you purchase your weekend pass(es) on Ticketmaster.ca, you will be prompted to purchase camping. If you plan on camping at the festival, you must purchase your campsite at the same time as your festival pass. Plus it’s just being uber-organized.

Camping is not offered as an individual purchase at this time. It will only appear as an add-on option once you purchase your festival pass.

VIP Passes

VIP tickets provide attendees with an experience that sets you apart from the masses. VIP tickets provide exclusive access to raised viewing areas along with a range of VIP touches. This is an elevated experience and you must be 19 years or older to enjoy.

VIP Tickets are valid for the duration of the festival and include the following benefits:

  • No line-ups! Exclusive access to the festival site through dedicated VIP gate
  • Raised viewing decks and unique social areas at the three largest stages (limited capacity during peak times). Elevate yourself above the crowd and enjoy the best sightlines to your favorite artists
  • Exclusive VIP bars with dedicated VIP mixologists serving premium beverage products at reasonable prices
  • Flushing, air-conditioned luxury washrooms at locations around the festival
  • Crowd free and priority access to festival merchandise
  • All the regular amenities and experiences of General Admission tickets

When you purchase your VIP ticket(s) on Ticketmaster.ca, you will be prompted to purchase camping and parking. If you plan on camping or driving to the festival site, you should purchase these passes at this time. VIP Parking Passes are also available to purchase. VIP Parking Passes are valid all weekend and include complimentary door to door shuttle service from parking lot to main VIP gate.

MUSICBOX + Timber Lounge

Hosted by The Social Concierge

The MUSICBOX is an exclusive, ultra premium VIP area at the Tantalus Main Stage that is made up of private suites and a unique viewing terrace, The Timber Lounge. Positioned adjacent to the main stage with premium sight lines, cover from the elements, comfortable seating, a lush west coast setting and access to customized food and host bar beverage packages, the MUSICBOX is the pinnacle of the Squamish Valley Music Festival experience.

The MUSICBOX Timber Lounge Pass is perfectly styled for the luxury camper, festival hotel stay or urban day-tripper who wants to take their festival experience to the highest level. They can be purchased in minimum orders of two tickets or as a full buyout of a private chalet for groups of up to 25.

Small batch, individually ticketed access to the Timber Lounge at the MUSICBOX includes:

  • Exclusive access to the custom designed Timber Lounge, a super VIP social area inspired by west coast comforts and forest valley merrymaking. The Timber Lounge is the epicenter of the MUSICBOX and is open to all small batch ticket holders.
  • Daytime leisure sports and a custom designed bar serving craft ceasars will get each festival day started early while special entertainment including DJs between main stage sets will amuse you late into the night.
  • Host bar with premium selection of products.
  • A range of upscale food options exclusively curated for MUSICBOX pass holders.
  • Concierge service leading up to, and within the festival.
  • Complimentary filtered water, mobile device charging, wireless internet connection and onsite lockers.
  • Dedicated viewing areas at all performance areas outside the Tantalus Main Stage.
  • Flushing, air-conditioned luxury washrooms at locations around the festival.
  • All the regular and premium amenities of General Admission and VIP Tickets including access to all VIP viewing areas.

When you purchase your MUSICBOX Timber Lounge Passes on Ticketmaster.ca, you will be prompted to purchase camping and parking. If you plan on camping or driving to the festival site, you should purchase these passes at this time. VIP Parking Passes are also available to purchase. VIP Parking Passes are valid all weekend and include complimentary door-to-door shuttle service from parking lot to main VIP gate.

MUSICBOX private suite packages include 25 ultra VIP MUSICBOX Weekend Passes that grant each ticket holder all the benefits above in your very own private chalet, located next to the Timber Lounge.

From the producers of Dîner en Blanc, the Deighton Cup and Harvest Haus, The Social Concierge will host the MUSICBOX and Timber Lounge experiences. Purveyors of immersive cultural experiences, The Social Concierge will bring the premium feel and attention-to-detail needed to elevate your festival experience.

For more information on MUSICBOX Timber Lounge small batch tickets and private suite packages, email our festival concierge service at: [email protected]/

HOW TO BUY

All passes will be sold via Ticketmaster.ca or Ticketmaster Charge By Phone (1-855-985-5000). This is the only official source for festival passes.

You won’t receive a paper ticket, so you won’t be able to select the “Ticket Fast” or Print at Home options when purchasing. Not to worry though, you'll be receiving your wristband(s) along with various goodies in the weeks leading up to the festival.

When you purchase your weekend pass(es) on Ticketmaster.ca, you will be prompted to purchase camping and parking. If you plan on camping or parking at the festival you must purchase your campsite or parking pass at the same time as your festival pass. Plus, it’s just good to be organized.

Camping and parking are not offered as an individual purchase. It will only appear as an add-on option once you purchase your festival pass.

All ticket prices are subject to taxes, Ticketmaster fees, and a delivery fee.

Before You Purchase Your Tickets.

  • Create a Ticketmaster account. Click here if you don’t have one already
  • Remember you'll be prompted to purchase camping and parking once you purchase your weekend pass. You must purchase camping and parking at this time with your weekend pass
  • Are you camping? Have you coordinated with your friends which campground you want to camp in? Remember that if you're camping with a group of four, only one of you needs to purchase a campsite. Limited quantities available, so act fast!
  • Are you driving to the festival? Make sure you purchase parking. Remember there is specific parking for campers. Not the big van things, but the people who are camping
  • Tickets will only be available on Ticketmaster.ca and through Charge by Phone (1-855-985-5000)
  • Ticket limits per transaction are as follows: eight weekend passes, two camping passes (four people per spot), and two parking passes
  • Don't forget, you won't receive a paper ticket for your festival pass (it’s not 1992), but you will receive a confirmation email to the email address in your Ticketmaster account once you’ve completed your purchase. You'll get your festival wristbands and further info a few weeks before the festival sent directly to the address you have listed on your Ticketmaster account

The Fine Print. Always Read It.

  • Orders are limited to eight tickets per transaction for the Weekend or VIP passes. Two per transaction for Camping or Parking
  • All sales are final
  • Event occurs rain or shine
  • Artist line up subjects to change
  • Do not buy passes from a third party/scalper/ticket broker. You don't know where they've been! We won't service, authenticate, or support passes purchased from a third party, scalper, or ticket broker.

WRISTBAND INFORMATION

Registration will open the last week in July. Follow us on social media for updates!

Cashless Payment System

We’re pleased to announce that Squamish Festival 2015 is a fully cashless festival. This will speed up service times at beer gardens, food vendors, merchant sites and the artisan village , which can only be a good thing.

Now we know what you're thinking - No cash!? But I love the feeling of cold hard cash in my hands. And how will I pay for things at the festival? Simple. Use your RFID wristband. Our online registration portal allows you to activate your wristband and add credit to the RFID chip before you arrive at the festival. Directions to the online portal will be mailed to you with your festival passes.

There is a nominal one time service fee of $5 deducted from the total amount the first time you add credit onto your wristband. It will be deducted one time only. After the initial $5 fee, you can top-up to your heart's content without any additional fees.You can refund any outstanding balance left on your wristband after the festival.

BONUS EARLY REGISTRATION & CONTEST

Register your wristband by August 5 at 11.59pm and receive $5 Bonus $quam Bucks when you top up a minimum of $100 to your account. You will also be automatically entered for a chance to win a VIP upgrade!

Auto Top-up

The easiest way to add credit to your account is to enable the 'Auto Top-up Function' when you're adding $quam Bucks for the first time. With the 'Auto Top-up Function' enabled, your account balance will automatically reload with $quam Buck credits when your available funds drop below a pre-determined amount. This way, you never have to worry about running low on credit at the festival and you won't need to spend any time finding a Top-up Station before making purchases on-site. Any balance remaining at the end of the event is refunded to you! It's simple and super convenient!

Need more credit? No problem. There will be several ways to top up on-site and you won't even need to stand in line.

  • Use our smartphone app (also handy for checking your balance onsite)
  • Use the online portal on the festival website
  • Visit a Top Up station - okay, there might be a line here. Onsite Top Up stations ONSITE will accept Credit Cards, Debit Cards, and Cash. You can use a Credit Card to top-up online. If you lose your wristband, DON'T PANIC. You'll be able to go online and cancel any remaining credit

RFID Wristbands

Your pass in to the festival is a radio-frequency identification device (RFID) enabled wristband. You’ll receive your wristband via registered mail a few weeks before the festival. Keep it in a safe place away from younger brothers and sisters or nosy roommates. Your wristband contains a chip, which allows it to talk to various pieces of technology around the festival. Small talk. Like, “Hey, what are you doing?” “Oh, just sitting on a wrist.” Things like that.

Customer Service is located onsite at Gate 3 and Gate 9 and is the go-to location for wristband-related issues.

Get social. Like Social Media Social.

When you register your wristband, you can also connect it to your Facebook account, which will enable you to ‘check-in’ to various locations and performances throughout the day – keeping all those unlucky enough to miss the festival up to date on how much fun you’re having! Poor them. You wouldn’t rub it in would you?

CONTACTING US

If you want to speak to someone at the festival about anything click the Contact Us button on the bottom right of this screen and we'll aim to get back to you within 48 hours, Monday to Friday. By anything, we mean festival-related, we’re lousy at relationship advice.

For festival pass, camping or parking questions email us at [email protected]/. For Ticketmaster account inquiries you can speak to Ticketmaster direct on 1-855-985 5000 - they're pros and will have answers to your account specific questions. If you prefer the less personal touch you can email them here. But calling is nice. People don’t call enough these days.